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in the last 12 years?
If you've received incorrect, unsuitable, or misleading financial advice before committing to a new investment or pension scheme, you could be owed £1,000s
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What are mis-sold investments?
Investment misselling refers to the reckless or misleading sale of an investment, usually failing to consider the customer's financial needs, risk tolerance, and investment objectives
The most common types of mis-sold investments include stocks and shares ISAs (Individual Savings Accounts), Open Ended Investment Companies (OEICs), bonds, managed portfolios, and Personal Equity Plans (PEPs)
What are mis-sold pensions?
Pension misselling has become a growing concern in recent years, seriously impacting a large number of individuals and their once secure retirement plans
A mis-sold pension can include any pension scheme, such as defined benefit, defined contribution, or Self-Invested Personal Pension (SIPP), which you were advised to invest in without being provided with all the necessary information required to make an informed decision
Can I make a claim?
It's not always obvious when you've been mis-sold a pension or investment. If any of the following apply to you, we recommend completing our quick and easy eligibility form to find out if you're entitled to compensation
You've lost money as a result of unsuitable financial advice
You're unhappy with the investment you've made
You were advised to invest most of your savings in a single product
You weren't provided all the necessary information neededwhen investing in a new pension or investment scheme
You haven't had a meeting at least once a year with your financial adviser to review your Investment or Pension
FAQs
Below are some of the most common questions asked aboutour mis-sold pensions and investments process
How long will the claims process take?
It takes the bank / financial provider 12-15 weeks to reach a decision after the complaint has been submitted to them
IS there a time limit on claiming?
There is a standard limit of six years from when you were mis-sold, or three years from the time you became aware of the mis-selling.However we suggest completing the assessment and our Claim Specialists will confirm if there is a valid claim or not
Do I need to pay any upfront fees to file a claim?
Investment Claims Experts is a free service where you can get in touch with one of our specialists to go through a free initial assessment to see if you may have a valid claim. Once referred, the multiple legal firms we work with offer a No Win, No Fee agreement and will only take a percentage from the compensation if your claim is successful. If your claim is unsuccessful, you don't have to pay any legal costs to the firm. You only ever pay anything if your claim is successful. Dependant on the law firm you are referred to, fees may vary. However, fees are an average of 32.5% plus VAT (39%)
Am I able to file a claim if the financial advisor goes out off business?
In this situation, a claim can still be made on your behalf. Financial advisers typically have professional indemnity insurance, and it might be possible to claim from the insurance company. If not, the legal firm you are working with will be able to claim compensation through the Financial Services Compensation Scheme, which is a service that accepts claims when the financial adviser has stopped trading or there is no valid insurance cover
How much compensation can I recieve?
If the advice was not suitable for you, the legal firm working with you will try to put you back into the position you would have been in had you been properly advised. This may include refunding losses you have suffered as a result including interest. This will be investigated, and you will be advised upon the level of loss suffered. If your claim goes through the FSCS, there is a cap which means the maximum compensation payment would be £85,000
Do I need to provide paperwork to you?
After you sign a Letter of Authority, the claim, and any request for further documentation from the financial advisor or any other third party will be done by the legal firm working on your case. The only paperwork required will be before submission of the claim where you will have to sign an application form
© 2024 Investment Claims Experts is a trading style of Sandstone Legal Limited is registered in England and Wales under company number: 10998083. Registered office: First Floor, Fraser House, South Road, Lancaster, LA1 4XQ. Authorised and regulated by the Solicitors Regulation Authority (SRA No. 808140). A list of directors is available from companies house